Privacy Policy for customers of TuneMoney.com

This Privacy Policy governs Tune Money.com’s Internet Website (www.tunemoney.com) and deals with your rights and our obligations in relation to your personal data and information which we receive when you access, browse, download information from our website, when you subscribe or apply to purchase any products and/or services provided by us and through your use of our online facilities and/or services including any other services offered through our website. We seek to maintain your trust and confidence when handling personal information about you. Any information obtained is received and stored with the strictest confidence and security.

On occasion there will be certain types of information requested from our customers via Tune Money’s website. This may occur when there is an online application for a specific product or for authentication into secure areas of the website. In addition, strict safeguards have been put into place to protect the loss, misuse, or alteration of any information provided to us. This includes limiting employees’ access to information and handling information of customers who have ended their customer relationship with Tune Money. In the event you have any queries or complaints concerning the handling of personal information, please contact us via email.

Consent

By proceeding to access and use this website, you are deemed to have consented to the collection and use of your personal information.

Security Procedures to Protect Your Information

The security of your personal and financial information (if any) is our utmost priority. Keeping your personal and financial information secure is one of our most important responsibilities. We maintain physical, electronic and procedural safeguards to protect customer information that meet applicable law. We endeavor to train our employees in the proper handling of personal and sensitive information. Appropriate employees are authorized to access customer information for business purposes only. Our employees are bound by a code of ethics that requires confidential treatment of customer information.

Information Collected to Conduct Our Business

We endeavor to provide and back our products and services with top-quality service. Collecting and sharing information about you helps us do this. We collect information about you for the purposes of conducting our business and to deliver the top-quality service you expect.

Sources include:

  • Information we receive from you.
  • Information we receive from third parties, such as consumer reporting agencies, to verify statements you’ve made to us, or regarding your employment,  credit or other relationships.
  •  Information about your transactions with Tune Money and with other companies.

The type of personal information we receive from you include (but not limited to) the following) :

  • Your personal details, such as your name, age, sex, nationality, address, marital status, contact details etc.
  • Personally identifiable medical information (if required)
  • Investment details
  • Your behavior or movements in and around our website

Your personal information we collect through this website may be used to:-

  • Perform and provide you with our services, information of products and services, marketing materials and other updates related;
  • Process your applications for our products and/or services;
  • Manage and administer your account with us; and
  • Conduct business analysis’ in order to provide enhanced services.

Tune Money will not disclose any non-public personal information about its existing customers or former customers to anyone except where required by regulatory bodies, regulation of legal process, judicial order or as required or permitted by law or for lawful purposes only.

Tune Money may use your personal information within the Tune Money Group, Tune Money’s agents, professional advisors, consultants and/or third party’s performing services on Tune Money’s behalf and such confidential information will only be used by the said parties for the purpose for which it is provided whereby the said parties have undertaken to treat such information confidential.

Updates and Changes

This notice replaces any previous notices from Tune Money about the privacy, security and protection of information. You may have other privacy protections under state laws. We may amend this privacy notice at any time. Any such amendment shall be effective once the revised changes have been posted on the website. Since we may update the website from time to time, you should constantly check the contents herein from time to time so that you are aware of any changes or amendments.

How You May Protect Your Information

Tune Money works hard to keep your information secure. You can assist by following these tips to protect your information:

Your Account

If you register with us under either one of the respective Products, you will be provided with an account. You are responsible to maintain the confidentiality of your account information, user names, login IDs, password, security questions and answers to access your account in this website. You should always ensure that your account information, user names, login IDs, password, security questions and answers to access your account in this website, are not revealed to anyone at any time under any circumstances. You are fully responsible for your account and activity on it and should you become aware of any suspicious and unauthorized activities or any other breach of security, please act immediately and notify us as soon as possible.

You should note that there is a risk factor involved in sending confidential information over the Internet website, e-mails or other electronic means.

By using this website, you consent to such transfer of information and you agree that Tune Money may contact you through any of the means stated here.

If you register with us under either one of the respective Products, you will be provided with an account. You are responsible to maintain the confidentiality of your account information, user names, login IDs, password, security questions and answers to access your account in this website. You should always ensure that your account information, user names, login IDs, password, security questions and answers to access your account in this website, are not revealed to anyone at any time under any circumstances. You are fully responsible for your account and activity on it and should you become aware of any suspicious and unauthorized activities or any other breach of security, please act immediately and notify us as soon as possible.

You should note that there is a risk factor involved in sending confidential information over the Internet website, e-mails or other electronic means.
By using this website, you consent to such transfer of information and you agree that Tune Money may contact you through any of the means stated here.

You should also:

  • Store personal information in a safe place, and tear up or shred old receipts and account statements before throwing them away.
  • Protect your PINs and other passwords. Do not share them with anyone unless it’s for a service or transaction you request, and you are confident the other party will protect the information as you would.
  • Carry only the minimum amount of identifying information you require.
  • Pay attention to your history transaction. Contact Tune Money should you wish to report an error or dispute a transaction in your account relating to the  Prepaid card product or in relation to any of the Products
  • Check transaction history and balances for the Prepaid Card product carefully (at least once a week) to ensure all charges, checks or withdrawals are authorized.
  • If you believe you are a victim of identity theft, take immediate action and keep records of your conversations and correspondence. While the steps you             must take will vary with your individual circumstances, four basic actions are appropriate in almost every case:
  • Contact Tune Money immediately
  • File a report with your local police station, or the police in the community where the identity theft took place, and get a copy of the police  report.

Whilst we endeavor to keep you informed of the latest marketing and promotional offers that might be beneficial and useful to you, including product or service upgrades, and other benefits, however:-

  • If you choose not to receive these materials, you can opt-out by contacting Tune Money and informing us

Current Information

You should always ensure that you provide us with your most updated and current personal particulars and information in order to ensure that your records with us (especially if you have an account with us) are kept up to date, complete and accurate. If any information supplied by you changes during the course of your account with us, you should notify us immediately to enable us to update your information. Third Party Websites This website may be linked to other websites which are not maintained or under the control of Tune Money, and Tune Money is not responsible for the privacy policies or the content of such other websites.

Enquiries

If you have any enquiries or concerns on the Privacy Policy, please contact us at assist@tunemoney.com, and we will respond to your enquiries as soon as possible.